Privacy Policy

1. Introduction

Welcome to MathAccel ("we," "our," or "us"). We are committed to protecting the privacy of our users, especially the students, teachers, and parents who use our educational platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our application.

We take our responsibility to protect the privacy of children very seriously. Our practices are designed to comply with the Children's Online Privacy Protection Act (COPPA), the Family Educational Rights and Privacy Act (FERPA), and the General Data Protection Regulation (GDPR).

2. Information We Collect

A. Information from Schools and Teachers

When a school or teacher registers for MathMaster, we may collect:

• Teacher Information: Name, email address, school name, and password.
• Student Rosters: Names or identifiers for students as provided by the teacher to set up class accounts. We encourage schools to use identifiers or first names only to minimize personal data collection.

B. Information from Students

When students use MathMaster, we collect:

• Login Credentials: Username and password (often assigned by the teacher).
• Performance Data: Responses to math problems, time spent on tasks, progress reports, and assessment scores. This data is essential for providing our adaptive learning services.

We do not ask students to provide additional personal contact information (like phone numbers or home addresses).

C. Automatically Collected Information

We may collect technical information about your device and usage, including your IP address, browser type, and operating system, to ensure our platform functions correctly and securely.

3. How We Use Your Information

We use the collected information for educational and operational purposes only:

• To provide, maintain, and improve our educational services.
• To track student progress and generate reports for teachers and parents.
• To personalize the learning experience and adapt difficulty levels.
• To respond to customer service requests and technical support needs.

We DO NOT use student personal information for behavioral targeting of advertisements to students.

4. Children's Privacy (COPPA Compliance)

MathAccel complies with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under the age of 13 without the consent of a parent or guardian.

School Consent: In a school setting, the school or district may consent to the collection of student information on behalf of the parent, as long as the data is used for educational purposes effectively. By adding students to our platform, teachers and schools represent that they have obtained such consent or have the authority to provide it.

If you are a parent and believe we have collected information about your child without proper consent, please contact us immediately, and we will take steps to remove the information.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share information only in the following limited circumstances:

• Service Providers: We may share data with trusted third-party service providers who help us operate our business (e.g., hosting services, email delivery), provided they agree to keep this information confidential and use it only for the services we request.
• Legal Compliance: We may disclose information if required by law or in the good-faith belief that such action is necessary to comply with legal processes or protect the safety of our users.
• School Administrators: Student progress data is shared with the authorized teachers and school administrators linked to the student's account.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include encryption of data in transit and at rest, strict access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain student personal information only for as long as is necessary to fulfill the educational purpose for which it was collected or as authorized by the school or parent. When data is no longer needed, we securely delete or de-identify it.

8. Your Rights

Parents and eligible students have the right to:

• Review the personal information we have collected about them or their child.
• Request the deletion of their personal information.
• Refuse strictly necessary further collection or use of their information.

To exercise these rights, please contact us at the email provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: support@mathaccel.com